Personalized items can not be returned.
Except for personalized items, all items in our catalogue are covered by our hassle-free no-questions-asked 30-day return guarantee.
Returns must be postmarked within 30 days of the purchase date. All returned items must be in new, unused condition, with all original tags and labels attached.
Any surprise gifts or promotional material included in your purchase must be returned along with your purchased item. Any surprise gifts or promotional material not received with your return will be deducted from your purchase amount at market value.
Please note, you will be responsible for all return shipping charges. Charges are determined by the weight of the order and will be deducted from your refund. Please refer to the chart below for fees:
Item Weight | Shipping Fee
Up to 16 oz | $4.00
16 oz up to 5 lbs | $9.00
5 lbs + | $15.00